University of Florida Health Science Center Information Technology Center
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Training Opportunities for Customer Support Team

IT Center

GOAL: To provide the necessary training opportunities to the customer support team that will allow for increased job satisfaction by continuous improvement, constant learning and experimentation.

Objectives:

  • Provide the opportunity for 12 hours/month for each full time FTE
  • Provide the opportunity for 6 hours/month for each 1/2 time OPS
  • Track training for each individual employee
  • Prepare a list of HTML's that would be useful for training purposes

Methods of Training:

  • Books
  • On-line Courses
  • Seminars/Conferences
  • Shadowing
  • Hands-on
  • In-house training
  • Campus Training Courses
  • Subscriptions to appropriate technical magazines and journals
  • College courses
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 IT Center
PO Box 100152
Gainesville, Florida 32610-0152
Last updated: Tuesday, 11-Jul-2006 10:23:29 EDT

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