Gatorlink Services

http://www.gatorlink.ufl.edu/

http://www.circa.ufl.edu/circa/classes/jumpstart_handout.html

Creating a Gatorlink Account

You will need the following information:

• Social Security Number
• 4-digit UF Pin

To set up the Gatorlink account you will need to do the following:

• Create a user name that is between 1 and 8 characters (lowercase letters and/or numbers) long and the user name must begin with a letter
• Choose a password that is at least 8 characters (lowercase letters and/or numbers long)

Some Tips

• The user's four-digit pin must be different from their initial pin number. Pins are initially assigned as their birth month and year (mmyy). Users can change their pin by going to http://www.is.ufl.edu/bawb200h.htm
• The password must be at least 8 characters and cannot be common such as a word in the dictionary or a person's name.
• Users may only create one account.

Useful Information

• Each user gets 20MB of space on a server. If someone sends you a message that causes you to exceed your mailbox limit it will be placed in your mailbox and you will get a warning message to let you know that you have exceeded your quota. Subsequent mail messages will be queued for a short time to allow you to clear up some storage space by deleting or downloading-and-deleting some mail messages. If you do not do this promptly, your messages will be bounced back to the sender.
• To login from home, use the username with a "slash I" as in (username/I). Phone number is 955-0056.
• If a password has expired: Use the GatorLink "Guest" dialup to get restricted web access to the GatorLink web pages. To use "Guest" dialup, replace the username/i and password with username guest and password guest, and dial up as usual. Your web browser can access the GatorLink page and you can change your password from there.
• Fifteen hours (900 minutes)of free dialup are available per month for undergraduate students, USPS and OPS staff. Sixty hours(3600 minutes) of free dialup per month are available to graduate and professional students (e.g. Medicine, Vet Med, Pharmacy). 105 hours (6300 minutes) of free dialup is available to Faculty, Post-Doctoral Associates, A&P staff and Health Center Residents.
• A flag will need to be released in order to continue to dial in. The user will need to Modify their account at http://www.gatorlink.ufl.edu. Select "General Account Information" and have them check the section that allows charged dialup for $.008/minute ($.48/ hour).
• There is an 800 phone number (800-217- 4096) which can be accessed with your GatorLink account, but you are immediately billed 10 cents per minute for use of this service (does not use free quota.)

Gatorlink Customer Services

GatorLink Customer Services screens are only available to authorized users.

Fill out the forms at:

http://www.gatorlink.ufl.edu/glcs.html

OR:

Contact Fran McDonell @ Circa: 392-2305 for access

Authorized users may access the Gatorlink Customer Services page at the following url:

http://www.gatorlink.ufl.edu/cs/

Login in with your Gatorlink userid and password

As an authorized user you may perform the following operations on a user's account:

• Reset their password. Password will reset to first initial of the last name + the last four digits of your social security number
• Display the details of the user's account
• Last date password changed
• Password expires date
• Perferred email address
• Email is forwarding to
• Status of Gatorlink account
• Dialup service status
• Create a Gatorlink email account or forward their Gatorlink email to another address

Creating a Gatorlink Account

• Type in the user's social security number
• Type a user name that is between 1 and 8 characters (lowercase letters and/or numbers) long and the user name must begin with a letter
• The system will create the account and will provide you with a short summary page that you may printout for the user.

If your customer service screen says that Kerberos has failed, please give it 10-15 minutes and try the CS function again. Kerberos, which is the part of the system that does authentication, generally does restart automatically after failure. If you still get an error message about Kerberos after 10-15 minutes OR if you see a message about LDAP being down, please email gatorlink-services@ufl.edu and report the problem. This email address is used to report GatorLink system outages only. If email is not available, call NERDC Network Services or Operations (392-2061) to report a system outage.

UF Health Science Center | UF Health Science Center Jacksonville
Copyright © 2005 | University of Florida