Printer maintenance tips

Printer maintenance tips

PRINTER MAINTENANCE TIPS

Here are some tips for maintaining your printer. These tips are primarily for Hewlett Packard printers. If you do not see your printer in this list, please contact the IT Center at (352) 273-5300 and ask us to add your printer model here.

PAPER JAMS IN THE HP LASERJET 8000, 8000N, 8000DN and HP MOPIER 240 PRINTERS

Paper jams can occur in many different places in your printer. Here are some tips for clearing paper jams from different locations in your printer.

Clearing Jams From the Input Tray Areas:

1. Open Tray 1 by pulling down.

2. Check for paper in the Tray 1 area.

3. Remove any paper from this area by pulling it outward from the printer at a slight upward angle. Carefully check to be sure that you have removed all pieces of torn paper.

4. Open and close the top cover.

Clearing the Right Door:

1. Open the right door located below Tray 1.

2. Check for paper in this area.

3. Open the jam access cover by using the green lever.

4. Remove any paper from this area by pulling it out of the printer.

5. Be sure to remove all pieces of torn paper.

6. Open and close the top cover.

Clearing Trays 2 and 3:

1. Open the tray.

2. Remove jammed or damaged paper from this area by pulling it out of the printer.

3. Be sure to remove all torn pieces of paper.

4. Close the tray.

5. Open and close the top cover.

Clearing the Optional 2 x 500-sheet Input Trays (4 and 5):

1. Open the tray.

2. Remove damaged or jammed paper from area (A) by pulling it out of the printer.

3. Be sure to remove all pieces of torn paper.

4. Close the tray.

5. Open the vertical transfer door and removed jammed paper (B).

6. Close the vertical transfer door.

7. Open and close the top cover.

Clearing the Optional 2000-sheet Input Tray (Tray 4):

1. Open Tray 4.

2. Remove damaged or jammed paper from area (A) by pulling it out of the printer.

3. Be sure to remove all pieces of torn paper.

4. Close the tray.

5. Open the vertical transfer door and remove all jammed paper (B).

6. Close the vertical transfer door.

7. Open and close the top cover.

Clearing the Optional Envelope Feeder:

1. Open the top cover.

2. Remove toner cartridge.

WARNING! - Avoid touching the adjacent fusing area. It may be HOT.

3. Remove envelopes in this area by pulling them straight up and out of the printer.

4. Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden.

5. You may need to remove any loaded envelopes and the optional envelope feeder to release envelopes or torn pieces of paper.

6. Replace the optional envelope feeder and toner cartridge and close the top cover.

Clearing Jams from the Optional Duplex Printing Accessory:

1. Open the front door.

2. Check for paper in this area.

3. Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper.

4. If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B). (If a mailbox accessory is installed, first push it away from the printer to access the left door.)

WARNING! - Avoid touching the adjacent fusing area. It may be HOT.

5. If a duplexer is installed, turn the printer off and remove the duplexer (C) by pressing the colored tab on the lower right side of the unit and pulling the entire unit out of its slot.

6. Remove any paper remaining in the duplexer (C).

7. Reinstall the duplexer by sliding it back into the slot until it clicks into place. Close all open doors. If a mailbox is installed, push it back into place and turn the printer on.

Clearing Jams from the Top Cover Area:

1. Open the top cover.

2. Remove the toner cartridge.

WARNING - Avoid touching the adjacent fusing area. It may be HOT.

3. Lift Handle 2 and then lift Plate 3 to remove any paper that may be hidden.

4. Remove any paper in this area by pulling it straight up and out of the printer.

5. Be sure to remove all pieces of torn paper.

6. Replace the toner cartridge and close the top cover.

Clearing Jams from the Output Areas:

Clearing the Standard Output Bin

1. If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear.

Clearing the Left Door (Fuser Area)

1. Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.)

WARNING - Avoid touching the adjacent fusing area. It may be HOT.

2. Remove any jammed or damaged paper from this area by pulling it out of the printer (A).

3. Press down on the green tabs (B) and carefully check for paper. Be sure to remove all pieces of torn paper.

4. Close the left door. If a mailbox is installed, push it back into place.

Clearing the Optional Multibin Mailboxes:

1. Turn off the printer.

2. Remove the Left Output Bin.

3. Remove the paper from area (A) by carefully pulling it out, away from the printer.

4. Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper.

5. Remove any paper in area (C) by carefully pulling it out of the printer.

NOTE - When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams.

Clearing Jams from the Stapler:

1. Remove the Left Output Bin.

2. Open the stapler unit cover.

3. Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler.

4. Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place.

5. Close the stapler unit cover and replace the Left Output Bin.

6. Clear all paper paths that may have jammed as a result of the jammed staples.

Note

After clearing a stapler jam, up to 12 documents may not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job.

If a print job is sent and the stapler is jammed or out of staples, the job will still print.

SOLVING REPEATED PAPER JAMS

1. Check to see that paper is correctly loaded in the trays, and that all width guides are correctly set (not skewed).

2. Ensure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper.

3. Try turning over the stack of paper in the tray. If you are using letterhead paper, try printing from Tray 1.

4. Do not use previously printed paper or torn, worn, or irregular paper

5. Check the paper specifications. (If paper is outside of the recommended specifications, problems may occur.)

6. When duplexing, the printer rolls paper under Tray 3 and causes a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the printer.

7. Printer may be dirty. Clean the inside of the printer with a dry, lint-free cloth.

8. Check that the correct paper size is installed.

9. Check that all damaged or jammed paper is removed by pulling it out of the printer.

UNDERSTANDING PRINTER MESSAGES

The following table explains messages that might display on the printer's control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following.

If a message persists:

If a message persists requesting that you load a tray, or if a message indicates that a previous job is still in the printer's memory, press Go to print or press Cancel Job to clear the job from the printer's memory.

If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider.

NOTE: Not all messages are described in this table. Many are self explanatory.

Some printer messages are affected by the AUTO CONTINUE and CLEARABLE WARNING settings from the Configuration Menu n the printer's control panel.

Printer Messages
Message	Explanation or Recommended Action
ACCESS DENIED MENUS LOCKED	The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator.
BAD DUPLEXER CONNECTION	The duplexer is not connected properly. Re-install the duplexer.
CHECK INPUT DEVICE Alternates with PAPER PATH OPEN PLEASE CLOSE IT	The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides.
CHECKING PAPER PATH	The engine is rolling its rollers to check for possible paper jams.
CHOSEN LANGUAGE NOT AVAILABLE	A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the printer (if available). Press GO to continue.
DISK DEVICE FAILURE	The EIO disk had a critical failure and can no longer be used. Remove the EIO disk and replace it with a new one.
DISK FILE OPERATION FAILED	The requested operation could no be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
DISK FILE SYSTEM IS FULL	Delete files from the EIO disk and then try again. Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart.
DISK IS WRITE PROTECTED	The EIO disk is protected, and no new files can be written to it. Disable the write protection through HP Jet Admin.
EIO n DISK INITIALIZING	The disk accessory card takes a long time to initialize.
EIO n NOT FUNCTIONAL	The EIO disk is not working correctly.
EIO n INITIALIZING alternates with DO NOT POWER OFF	Wait for the message to disappear (approximately 5 minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute and no action is required.
EIO n DISK SPINNING UP	The disk accessory card takes a long time to initialize. The first parameter is the accessory slot number for this accessory card.
ENV FEEDER LOAD [TYPE] [SIZE]	Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printer's control panel. Press GO if the desired envelope is already loaded in the feeder. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept the alternate type or size.
EXTERNAL DEVICE INITIALIZING	When an external paper handling device is connected to the printer, it must have 10 seconds to initialize after boot or after coming out of Power Save mode.
FINISHER LOW ON FINISHIG AGENT	The finishing device is running out of its finishing material and needs to be refilled.
FLASH DEVICE FAILURE	The flash DIMM had a critical failure and no longer can be used. Remove the flash DIMM and replace it with a new one.
FLASH FILE OPERATION FAILED	The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
FLASH FILE SYSTEM IS FULL	Delete files from the flash DIMM. Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart.
FLASH IS WRITE PROTECTED	The flash DIMM is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin.
INPUT DEVICE CONDITION xx.yy	An input paper handling device has a condition that needs attention before printing can resume.
LOADING PROGRAM <number> Alternates with DO NOT POWER OFF	Programs and fonts can be stored on the printer's file system. At bootup time these entities are loaded into RAM. (These entities can take a long time to load into RAM depending on the size and number of entities being loaded.) The <number> specifies a sequence number indicating the current program being loaded.
MANUALLY FEED [TYPE] [SIZE]	Load the requested paper into Tray 1. Press GO if the desired paper is already loaded in Tray 1. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept the alternate type or size.
MEMORY FULL STORED DATA LOST	There is no available memory in the printer. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. You might want to add more memory to the printer.
MEMORY SETTINGS CHANGED	The printer has changed its memory settings because it did not have enough memory to use the previous settings for I/O Buffering and Resource Saving. This usually occurs after removing memory, adding a duplexer, or adding a printer language. You might want to change memory settings for I/O Buffering and Resource Saving (although default settings are usually best) or add more memory to the printer.
MEMORY SHORTAGE JOB CLEARED	The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press Go to continue. Change the Resource Saving setting from the printer's control panel or add more memory to the printer.
MEMORY SHORTAGE PAGE SIMPLIFIED	The printer had to compress the job in order to fit it in available memory. Some data loss might have occurred. Press Go to continue. You might want to add more memory to the printer.
OFFLINE	Press Go to place the printer online.
OUTPUT BIN FULL CLEAR BIN	The output bin is full and needs to be emptied.
PERFORM PRINTER MAINTENANCE	To ensure optimum print quality, the printer prompts you to perform routine maintenance every 350,000 pages.
RAM DISK DEVICE FAILURE	The RAM disk had a critical failure and can no longer be used. Turn the printer off, and then turn the printer on to clear the message.
RAM DISK FILE OPERATION FAILED	The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
RAM DISK FILE SYSTEM IS FULL	Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's control panel.
STAPLER LOW ON STAPLES	The stapler device is running out of staples and needs to be refilled.
TRAY x EMPTY	Load the empty (x) tray to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message will continue to display.
TRAY x LOAD [TYPE] [SIZE]	Load the requested paper into the specified tray (x). Ensure that the trays are correctly adjusted for size. The tray type settings (and size for Tray 1) must be set from the printer's control panel. If you are trying to print A4 or letter sized paper, and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer's control panel. Press Go to print from the next available tray. Press - Value + to scroll through the available types and sizes. Press Select to accept the alternate type or size.
TRAY 2 LOAD LEGAL (or similar messages requesting that you load paper)	Load the requested paper into the indicated tray, or press Select to override the message and to print on a loaded paper size.
UNABLE TO MOPY JOB	Memory or file system failures would not allow a mopy job to occur. Only one copy will be produced.
UNSUPPORTED SIZE IN TRAY	An external paper handling device detected an unsupported paper size. The printer will go offline until the condition is corrected.
USE [TYPE] [SIZE] INSTEAD	If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. Press - Value + to scroll through the available types and sizes. Press Select to accept the alternate type or size.
WAIT FOR PRINTER TO REINITIALIZE	The RAM disk setting has been changed from the printer's control panel. This change will not take effect until the printer reinitializes. If you change the mode of the external device, turn the printer off and then turn the printer on and wait for the printer to reinitialize.
WRONG ENVELOPE FEEDER INSTALLED	The envelope feeder you are trying to install will not work for this printer.
XX.YY PRINTER ERROR PRESS GO TO CONTINUE	A printer error has occurred which can be cleared by pressing GO in the printer's control panel.
13.x PAPER JAM [Location]	Remove jammed paper from the specified location. Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP authorized service or support provider.
20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE	The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics. Press Go to print the transferred data (some data might be lost), then simplify the print job or install additional memory.
21 PAGE TOO COMPLEX alternates with PRESS GO TO CONTINUE	The data (dense text, rules, raster or vector graphics) sent to the printer was too complex. Press Go to print the transferred data. (Some data might be lost.) To print the job without losing data, from the Configuration Menu in the printer control panel, set PAGE PROTECT=ON, print the job, and then return PAGE PROTECT=AUTO. Do not leave PAGE PROTECT=ON; it might degrade performance. If this message appears often, simplify the print job.
22 EIO x BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol may be in use. Press Go to clear the message. (Data will be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider.Check the host configuration. If this message persists, contact an HP-authorized service or support provider.
22 PARALLEL I/O BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	Too much data was sent to the parallel port. Check for a loose cable connection and be sure to use a high quality cable. (Some non HP parallel cables might be missing pin connections, or might otherwise not conform to the IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer. Press Go to clear the error message. (Data will be lost.) If this message persists, contact an HP-authorized service or support provider.
40 EIO X BAD TRANSMISSION alternates with PRESS GO TO CONTINUE	The connection has been broken between the printer and the EIO card in the specified slot. Press Go to clear the error message and continue printing.
41.3 UNEXPECTED PAPER SIZE	The paper size you are trying to print is not the same as the control panel setting for Tray 1. Make sure that control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for the size. (The printer will continue trying to print the job until size settings are correct.) After performing the actions above, press Go. The page containing the error will automatically be reprinted. (Or, you might want to press Cancel Job to clear the job from the printer's memory.)
41.x PRINTER ERROR Alternates with PRESS GO TO CONTINUE	A temporary printing error occurred. Press Go. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider.
50.x FUSER ERROR	An internal error has occurred. Turn the printer off, and then turn the printer on. The message might clear, and then reappear when the next print job is sent. If this message persists, contact an HP-authorized service or support provider.
51.x or 52.x PRINTER ERROR	A temporary printing error occurred. Press Go. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider.
53.xy.zz PRINTER ERROR	There is a problem with the printer's memory. The DIMM that caused the error will not be used. Values of x, y and zz are as follows: x=DIMM type 0=ROM 1=RAM y=Device location 0=Internal memory 1 to 3 = DIMM slots 1,2 or 3 zz=Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider.
55.xx PRINTER ERROR alternates with PRESS GO TO CONTINUE	A temporary printing error occurred. Press Go. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider.
62.x PRINTER ERROR	There is a problem with the printer's memory. The x value refers to the location of the problem: 0=Internal memory 1 to 3=DIMM slots 1,2 or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support provider.
64.x PRINTER ERROR	A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
66.xy.zz INPUT DEVICE FAILURE alternates with CHECK CABLES AND CYCLE POWER	An error occurred in an external paper handling device. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
68 NVRAM ERROR CHECK SETTINGS	An error occurred in the printer's non-volatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to determine which values have changed. Hold down Cancel Job while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used. If this message persists, contact an HP-authorized service or support provider.
68 NVRAM FULL CHECK SETTINGS	The printer's nonvolatile memory (NVRAM) is full. Some settings might have been reset to factory defaults. Print a configuration page and check the printer settings to determine which values have changed. If this message persists, contact an HP-authorized service or support provider.
69.x PRINTER ERROR	A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
79.xx PRINTER ERROR	The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.) If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact an HP-authorized service or support provider.

UNDERSTANDING PRINTER MESSAGES

(In the Hp LaserJet 4050, 4050T, 4050N, and 4050 TN Printers)

The following table explains messages that might display on the printer's control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following.

If a message persists:

If a message persists requesting that you load a tray, or if a message indicates that a previous job is still in the printer's memory, press [Go] to print or press [Cancel Job] to clear the job from the printer's memory.

If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider.

Printer Messages

Message	Explanation or Recommended Action
ACCESS DENIED MENUS LOCKED	The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator.
BAD DUPLEXER CONNECTION	The duplexer is not connected properly. Reinstall the duplexer.
CHECK INPUT DEVICE Alternates with PAPER PATH OPEN PLEASE CLOSE IT	The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides.
CHECK OUTPUT DEVICE Alternates with CLOSE OUTPUT DELIVERY PATH	The optional output device is not properly connected to the printer. A proper connection must be made for printing to continue.
CHECKING PAPER PATH	The engine is rolling its rollers to check for possible paper jams.
CHOSEN LANGUAGE NOT AVAILABLE	A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the printer (if available). Press Go to continue.
CLOSE TOP COVER	The top cover is open and must be closed for printing to continue.
DISK DEVICE FAILURE	The EIO disk had a critical failure and can no longer be used. Remove the EIO disk and replace it with a new one.
DISK FILE OPERATION FAILED	The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
DISK FILE SYSTEM IS FULL	Delete files from the EIO disk and try again. Use HP Resource Manager to download or delete files and fonts.
DISK IS WRITE PROTECTED	The EIO disk is protected, and no new files can be written to it. Disable the write protection through HP Resource Manager.
EIO n DISK INITIALIZING	The disk accessory card takes a long time to initialize. The first parameter is the accessory slot number for this disk accessory card.
EIO n DISK NOT FUNTIONAL	The EIO disk is not working correctly. Remove the EIO disk from the slot indicated. Replace it with a new EIO disk.
EIO n INITIALIZING Alternates with DO NOT POWER OFF	Wait for the message to disappear (approximately 5 minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute and no action is required. If the EIO card is unable to communicate with the network, this message remains for five minutes and then disappears. In this case, the printer is not communicating with the network (even though the message is no longer present). The problem may be a bad EIO card, a bad cable, or connection on the network, or a network problem. Contact your network administrator.
EIO n DISK SPINNING UP	The disk accessory is initializing. The first parameter is the accessory slot number for this accessory card.
ENV FEEDER LOAD [TYPE] [SIZE]	Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printer's control panel. Press Go if the desired envelope is already loaded in the feeder. Press -Value+ to scroll through the available types and sizes. Press Select to accept the alternate type or size.
EXTERNAL DEVICE INITIALIZING	When an external paper handling device is connected to the printer, it must initialize after the computer boots or after coming out of Power Save mode.
FLASH DEVICE FAILURE	The flash DIMM had a critical failure and no longer can be used. Remove the flash DIMM and replace it with a new one.
FLASH FILE OPERATION FAILED	The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
FLASH FILE SYSTEM IS FULL	Delete files from the flash DIMM. Use HP Resource Manager to download or delete files and fonts.
FLASH IS WRITE PROTECTED	The flash DIMM is protected and no new files can be written to it. Disable the write protection through HP Resource Manager.
INPUT DEVICE CONDITION xx.yy	An input paper handling device has a condition that needs attention before printing can resume. See the documentation that came with the paper handling device for assistance.
INSTALL TONER CARTRIDGE	The toner cartridge has been removed and must be replaced for printing to continue.
INSTALL TRAY X	The specified tray is not installed and must be inserted and closed for printing to continue.
LOADING PROGRAM <number Alternates with DO NOT POWER OFF	Programs and fonts can be stored on the printer's file system. At bootup time these entitites are loaded into RAM. (Theses entities can take a long time to load into RAM depending on the size and number of entities being loaded.) The <number> specifies a sequence number indicating the current program being loaded.
MANUALLY FEED [TYPE] [SIZE]	Load the requested paper into Tray 1. Press Go if the desired paper is already loaded in Tray 1.
MEMORY FULL STORED DATA LOST	There is no available memory in the printer. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. You might want to add more memory to the printer.
MEMORY SETTINGS CHANGED	The printer changed its memory settings because it did not have enough memory to use the previous settings for I/O Buffering and Resource Saving. This usually occurs after removing memory from the printer, adding a duplexer, or adding a printer language. You might want to change memory settings for I/O Buffering and Resource Saving (although default settings are usually best) or add more memory to the printer.
MEMORY SHORTAGE JOB CLEARED	The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press Go to continue. Change the Resource Save setting from the printer's control panel or add more memory to the printer.
MEMORY SHORTAGE PAGE SIMPLIFIED	The printer had to compress the job in order to fit it in available memory. Some data loss might have occurred. Press Go to continue. The print quality of these pages may not be acceptable. Reduce the complexity of these pages and reprint them. You might want to add more memory to the printer.
OFFLINE	Press Go to place the printer online.
OUTPUT BIN FULL CLEAR <BIN nnn> Nnn = (bin name)	The output bin is full and needs to be emptied.
PERFORM PRINTER MAINTENANCE	To ensure optimum print quality, the printer prompts you to perform routine maintenance every 200,000 pages. To order a Printer Maintenance Kit, contact your HP-authorized service and support center.
RAM DISK DEVICE FAILURE	The RAM disk had a critical failure and can no longer be used. Turn the printer off and then turn the printer on to clear the message.
RAM DISK FILE OPERATION FAILED	The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory.
RAM DISK FILE SYSTEM IS FULL	Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP Resource Manager or another software utility.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's control panel. HP Resource manager can also be used to increase/decrease the RAM disk size.
TRAY x EMPTY	Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message will continue to display.
TRAY x LOAD [TYPE] [SIZE] (or similar messages requesting that you load paper)	Load the requested paper into the specified tray (x). Make sure that the trays are correctly adjusted for size. The tray type settings (and size for Tray 1) must be set from the printer's control panel. Load the requested paper into an indicated tray, or press [Select] to override the message and to print on a loaded paper size. If printing does not continue, press [Go]. If you are trying to print A4 or letter size paper, and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer's control panel. Press [Go] to print from the next available tray Press [-Value+] to scroll through the available types and sizes. Press [Select] to accept the alternate type or size.
UNABLE TO MOPY JOB	Memory or file system failures would not allow a mopy job to occur. Only one copy will be produced.
UNSUPPORTED SIZE IN TRAY [YY]	An external paper handling device detected an unsupported paper size. The printer will go offline until the condition is corrected.
USE [TYPE] [SIZE] INSTEAD?	If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. Press [-Value+] to scroll through the available types and sizes. Press [Select] to accept the alternate type or size.
WAIT FOR PRINTER TO REINITIALIZE	The RAM disk setting has been changed from the printer's control panel. This change will not take effect until the printer reinitializes. If you change the mode of the external device, turn the printer off, turn the printer on and wait for the printer to reinitialize.
WRONG ENVELOPE FEEDER INSTALLED	The envelope feeder you are trying to install will not work for this printer. Make sure the envelope feeder is installed correctly.
XX.YY PRINTER ERROR PRESS GO TO CONTINUE	A printer error has occurred that can be cleared by pressing [Go] in the printer's control panel.
13.x PAPER JAM [LOCATION]	Remove jammed paper from the specified location. Open and close the top cover to clear the message. Open the top cover. Remove toner cartridge and clear all paper from underneath the toner cartridge area. Caution Ensure all jammed paper is removed before opening and closing the top cover. Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE	The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics. Press [Go] to print the transferred data (some data might be lost), then simplify the print job or install additional memory.
21 PAGE TOO COMPLEX alternates with PRESS GO TO CONTINUE	The data (dense text, rules, raster or vector graphics) sent to the printer was too complex. Press [Go] to print the transferred data. (Some data might be lost.) To print the job without losing data, from the Configuration Menu in the control panel, set PAGE PROTECT = ON, print the job, and then return PAGE PROTECT = AUTO. Do not leave PAGE PROTECT = ON; it might degrade performance. If the message appears often, simplify the print job.
22 EIO x BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol may be in use. Press [Go] to clear the message. (Data will be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider.
22 PARALLEL I/O BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	Too much data was sent to the parallel port. Check for a loose cable connection and be sure to use a high quality cable. (Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification.)
40 EIO x BAD TRANSMISSION alternates with PRESS GO TO CONTINUE	The connection has been broken between the printer and the EIO card in the specified slot. (Data loss might occur in this situation.) Press [Go] to clear the error message and continue printing.
41.3 UNEXPECTED PAPER SIZE alternates with EXPECTED [TYPE]	The paper size you are trying to print is not the same as the control panel setting. Reload the tray with the correct paper size. Make sure that the control panel setting is correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct). If you are printing from the optional 500-sheet paper tray, check the paper size indication knob located on the right front side of the tray and set it to the correct paper size. Ensure all multiple paper feeds are cleared from paper tray areas. After performing the actions above, press [Go]. The page containing the error will automatically be reprinted if jam recovery is enabled. (Or, you might want to press [Cancel Job] to clear the job from the printer's memory.)
41.x PRINTER ERROR alternates with PRESS GO TO CONTINUE	A temporary printing error occurred. Press [Go]. The page containing the error will automatically be reprinted if jam recovery is enabled. If the error does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
50.x FUSER ERROR	An internal error has occurred. Turn the printer off, and then turn the printer on. The message might clear and then reappear when the next print job is sent. If this message persists, contact an HP-authorized service or support provider.
51.x or 52.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
53.xy.zz PRINTER ERROR	There is a problem with the printer's memory. The DIMM that caused the error will not be used. Values of x,y, and zz are as follows: X=DIMM type 0=ROM 1=RAM y=Device location 0=Internal memory (ROM or RAM) 1 to 3=DIMM slots 1,2, or 3 zz=Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider.
55.x PRINTER ERROR alternates with PRESS GO TO CONTINUE	A temporary printing error occurred. Press [Go]. The page containing the error will automatically be reprinted if jam recovery is enabled. If the error does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
56.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
57.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
58.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
59.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
62.x PRINTER ERROR	There is a problem with the printer's memory. The x value refers to the location of the problem: 0=Internal memory 1 to 3=DIMM slots 1,2, or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support provider.
64 PRINTER ERROR	A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
66.xy.zz INPUT DEVICE FAILURE Alternates with CHECK CABLES AND CYCLE POWER	An error occurred in an external paper handling device. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
66.00.xx Service ERROR Alternates with CHECK CABLES AND CYCLE POWER	An error occurred in an external paper handling device. Turn the printer off. Disconnect the cables to all external paper handling devices, and then reconnect them. Turn the printer on. If this message persists, contact an HP-authorized service or support provider.
68 NVRAM ERROR CHECK SETTINGS	An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to determine which values have changed. If this message persists, contact an HP-authorized service or support provider.
69.x PRINTER ERROR Alternates with CYCLE POWER TO CONTINUE	A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
79.xxxx PRINTER ERROR	The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact an HP-authorized service or support provider.
8x.yyyy	The EIO accessory in slot x has encountered a critical error as specified by yyyy. X Description 1 EIO slot 1 - The printer detected an error with the EIO accessory. 2 EIO slot 2 - The printer detected an error with the EIO accessory. 6 EIO slot 1 - The EIO accessory detected an error. The EIO accessory may be defective. 7 EIO slot 2 - The EIO accessory detected an error. The EIO accessory may be defective. Turn the printer off, and then turn the printer on. Reseat the EIO accessory. If the error persists, contact an HP-authorized service or support provider or replace the EIO accessory.

UNDERSTANDING PRINTER CONTROL PANEL MESSAGES

(In the HP Color LaserJet 4500, 4500N and 4500DN Printer)

Printer Control Panel Messages

Message	Description	Recommended Action
ACCESS DENIED MENUS LOCKED	Displayed for approximately 5 seconds when a user attempts to modify a menu value while control panel locking is enabled.	No action required.
BAD DUPLEXER CONNECTION	The duplex printing accessory is not correctly installed.	1.Check the duplex printing accessory power cord. 2.Turn the printer off and then back on. 3.If the error continues, verify that the duplex printing accessory is correctly installed.
CALIBRATION EXECUTING	The printer is executing an internal color calibration. This process should take approximately 90 seconds.	No action required.
CANCELING JOB	The printer is in the process of canceling a print job. Incoming data for the current job will be discarded.	No action required.
CANNOT DUPLEX CHECK REAR BIN Alternates with CANNOT DUPLEX CHECK PAPER	The printer cannot duplex because the rear output bin is open or the media is not supported by the duplex printing accessory.	Close the rear output bin. If the bin is closed, verify that the media is supported by the duplex printing accessory. See Supported Media Weights and Sizes section in Chapter 3.
CHECKING PRINTER	The printer is performing an internal test. This process should take approximately 30 seconds. When finished, the printer remains offline.	When the test has finished, press Go to return the printer to the READY state.
CLEARING PAPER FROM PRINTER	The printer has jammed or was turned on and media was detected in the paper path. The printer is attempting to clear these pages.	No action required.
CLOSE FRONT DUPLEX DRAWER	The duplex drawer is not completely closed.	Close the duplex drawer.
CLOSE MIDDLE FRONT DRAWER	The middle front drawer is not completely closed.	Close the middle front drawer.
CLOSE UPPER REAR DOOR	The upper rear door is not completely closed.	Close the upper rear door.
CLOSE TOP COVER	The top cover is not completely closed.	Close the top cover.
CLOSE UPPER FRONT DRAWER	The upper front drawer is not completely closed.	Close the upper front drawer.
CLOSE TOP COVER	The top cover is not completely closed.	Close the top cover.
CLOSE UPPER FRONT DRAWER	The upper front drawer is not completely closed.	Close the upper front drawer.
CONTINUOUS PAGE PRESS CANCEL JOB	The printer configuration page is being printed continuously.	Press Cancel Job to terminate continuous configuration page printing and return the printer to the READY state.
DATA RECEIVED	The printer has received and processed data and is waiting for a formfeed.	Press Go to initiate a formfeed.
DENSITY SENSOR OUT OF RANGE Alternates with CLEAN DENSITY SENSOR	A density sensor out of range error was detected during a color calibration.	The density sensor may be dirty. Inspect and clean the sensor.
DRUM ERROR REPLACE DRUM KIT	An error has been detected with a component of the print drum kit.	Replace the print drum kit.
DRUM LIFE LOW REPLACE DRUM KIT	The imaging drum is near the end of its expected life.	Continue printing, or replace the drum kit.
DRUM LIFE OUT REPLACE DRUM KIT	The imaging drum has reached the end of its expected life.	Replace the drum kit.
DUPLEX ERROR CHECK DUPLEXER	An error has occurred in the duplex-printing accessory.	Verify that the duplex printing accessory is correctly installed.
EIO X INITIALIZING YYY Alternates with DO NOT POWER OFF	The EIO device in slot X is initializing. The YYY value will increment every 10 seconds during this process.	No action required.
EIO X NOT FUNCTIONAL	The EIO slot specified does not have a card installed or is not functional.	No action required.
EVENT LOG EMPTY	SHOW EVENT LOG was selected from the Information Menu, but the event log has no entries.	No action required.
FUSER LIFE LOW REPLACE KIT	The fuser is near the end of its expected life.	Continue printing or replace the kit.
FUSER LIFE OUT REPLACE KIT	The fuser has reached the end of its expected life.	Replace the fuser kit.
INITIALIZING	This message is displayed when the printer is initially turned on.	No action required.
INSTALL DRUM KIT	The drum kit is no installed or is incorrectly installed.	Verify that the drum kit is correctly installed.
INSTALL TRAY 2	Tray 2 is not installed or is not completely closed, preventing media from being printed from Tray 3.	Verify that Tray 2 is completely closed.
MEMORY FULL STORED DATA LOST	The printer has no available memory. The current job may not print correctly. Some downloaded fonts may have been deleted.	Try printing simplified pages. If this does not resolve the problem, add printer memory.
MEMORY SETTINGS CHANGED	The I/O buffering settings were changed by the printer because there is not enough memory available to use the previous settings.	No action required. Adding printer memory may prevent this from occurring.
MEMORY SHORTAGE JOB CLEARED	The available memory was not enough to continue printing. The remainder of the job was canceled.	Adding printer memory may prevent this from occurring.
MEMORY SHORTAGE PAGE SIMPLIFIED	The image was too large for available printer memory. Therefore, the printer compressed the image, resulting in lost data.	Adding printer memory may prevent this from occurring.
NO JOB TO CANCEL	Cancel Job was pressed but there is no active job or buffered data to cancel. The printer automatically returns to the ready state.	No action required.
OFFLINE	The printer is offline and there are no error messages pending.	Press Go to return the printer to the Ready state.
PLEASE WAIT	The printer is in the process of purging data so that it can go offline or into the menus.	No action required.
POWERSAVE ON	The printer is in PowerSave mode. This message is cleared by pressing any key or by the receipt of a print job.	No action required.
PRESS GO TO PRINT Alternates with PRESS SELECT TO CHANGE TONER	The top cover was opened and closed when the printer was not in toner cartridge replacement mode.	Press Go to resume printing or press Select to enter the toner replacement menu.
PRINTER LANGUAGE NOT AVAILABLE	The printer received a request for a language (personality) that does not exist in the printer.	No action required.
PRINTING CALIBRATION PAGE	The color calibration page is being generated. The printer returns to the ready state upon completion of this page.	No action required.
PRINTING CONFIGURATION	The configuration page is being printed. The printer returns to the READY state upon completion of this page.	No action required.
PRINTING FONT LIST	A typeface list for the available personalities is being printed. The printer returns to the READY state upon completion of these pages.	No action required.
PRINTING MENU MAP	The printer menu map is being printed. The printer returns to the READY state upon completion of this page.	No action required.
PROCESSING JOB	The printer is processing the current job.	No action required.
READY	The printer is online and ready to receive data, and no status or device attendance messages are pending.	No action required.
REINSTALL TRANSFER BELT	The transfer belt is broken or incorrectly installed.	Inspect the transfer belt and replace it as necessary.
REMOVE PAPER TOP OUTPUT BIN	The top output bin is full.	Remove media from the top output bin.
RESETTING MEMORY	The printer is executing a memory reset. The printer returns to the READY state upon completion of this process.	No action required.
RESETTING VALUES FINISHED	The color calibration density values have been reset to their default values.	No action required.
RESTORING FACTORY SETTINGS	The printer is executing a RESTORE FACTORY SETTINGS or a COLD RESET.	No action required.
TONER CMYK LOW	The toner cartridge specified is low on toner.	Printing will continue until a TONER OUT message appears. To change the toner cartridge now, press SELECT.
TONER CMYK OUT	The toner cartridge specified is out of toner.	Change the specified toner cartridge now to ensure print quality.
TONER CMYK LOW Alternates with PRESS SELECT TO CHANGE TONER	The toner cartridge specified is low on toner and must be replaced now.	Press SELECT to enter the toner replacement menu.
TONER CMYK OUT Alternates with PRESS SELECT TO CHANGE TONER	The toner cartridge specified is out of toner. If the TONER OUT setting in the CONFIGURATION MENU is set to OVERRIDE, pressing GO will resume printing.	Press SELECT to enter the replacement menu. Press GO to resume printing without changing the cartridge.
TONER POSITION [COLOR] = [STATE]	Indicates the current state of a particular toner cartridge. This message is displayed when SELECT is pressed while a TONER LOW/OUT message is displayed.	If necessary, replace the specified toner cartridge.
TRANSFER KIT LOW REPLACE KIT	The transfer kit is near the end of its expected life.	Continue printing, or replace the transfer kit.
TRANSFER KIT OUT REPLACE TRANSFER KIT	The transfer kit has reached the end of its expected life.	Replace the transfer kit.
TRAY X EMPTY [TYPE] [SIZE]	The specified tray is empty but the current job does not need this tray to complete the job.	No action required.
TRAY X LOAD [TYPE] [SIZE]	The specified media type and size need to be loaded into the requested tray.	Load the specified media type and size into the requested tray. Press Go to override this request and cause the page to be printed on different media.
TRAY X OPEN	The specified tray is not completely closed.	Close the specified tray.
WARMING UP	The printer fuser is heating up. Printing will continue when the fuser reaches the proper temperature.	No action required.
WASTE TONER FULL REPLACE DRUM KIT	The waste toner receptacle in the drum kit is full.	Replace the drum kit.
13.xx PAPER JAM	A jam has occurred. XX specifies the type of paper jam. XX Description 0 Paper Jam in paper feed area 1 Paper jam in fusing unit area 2 Paper jam in fusing unit area 3 Paper jam in reversing area 4 Paper jam in reversing area 5 Paper jam in path to duplexer area 6 Paper jam in path to duplexer area 7 Paper jam in paper path area 8 Door open jam 9 Unexpected media type 10 Unexpected media type 11 Unexpected media type	See chapter 9 in the User's Manual for instructions on clearing paper jams.
	13.xx PAPER JAM alternates with one of the following jam access messages:
	CHECK ALL REAR DOORS	Open the rear duplex cover (if installed) and remove any jammed media. Open the upper rear door and remove any jammed media from the rear paper path and fuser area.
	CHECK MIDDLE FRONT DRAWER	Open the middle front drawer and remove any jammed media.
	CHECK FRONT DUPLEX DRAWER	Open the front duplex drawer and remove any jammed media.
13.1 JAM: OPEN MIDDLE DRAWER Alternates with CHECK IN REAR OF DRAWER	A jam has occurred inside the middle front drawer area. The jam may be located in the fuser area.	Open the middle front drawer and carefully inspect for any media. Be sure to inspect the fusing area. You may need to access the fusing area through the rear door. Remove any jammed media.
20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE	More data has been received from the computer than fits in the printer's internal memory.	To continue printing, press Go. Only the amount of data that fits in the printer's internal memory is printed. Adding more memory should resolve this problem.
22 EIO X BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	The I/O buffer for the EIO card in slot "X" has overflowed.	Press Go to resume printing and then resend the job.
22 PARALLEL I/O BUFFER OVERFLOW Alternates with PRESS GO TO CONTINUE	The printer's parallel buffer has overflowed.	Press Go to resume printing and then resend the job.
40 EIO X DATA ERROR Alternates with PRESS GO TO CONTINUE	A connection with the card in the specified slot has been broken.	Press Go to continue printing.
41.3 UNEXPECTED PAPER SIZE Alternates with CHECK PAPER IN TRAY X	A tray is configured for a specific paper size, but the sheet loaded is a different size.	Load the proper size paper in the tray or reconfigure the tray for the paper size it contains. Then press Go to continue printing.
41.5 UNEXPECTED PAPER TYPE Alternates with CHECK PAPER IN TRAY X	A tray is configured for a specific media type, but a different media type is loaded.	Load the proper media type in the tray or reconfigure the tray for the media type it contains.
49 ERROR (XXXX) CYCLE POWER	A critical software error has occurred.	Turn the printer off and then on to clear the error. If this does not solve the problem, try the following: 1)Cancel the current print job from your PC or server. Resend the print job. If this does not work, try sending a different job. 2)If your computer is connected to the printer through a parallel cable, verify that the cable is connected correctly and is of good quality. 3)If the problem persists, call service.
50.X FUSER ERROR	A fusing error has occurred. X indicates the error type as follows: X Description 1 Low fuser temperature 2 Fuser warm up service 3 High fuser temperature 4 Faulty fuser 5 Fuser voltage mismatch 6 Fuser heater cutoff 7 Fuser motor malfunction	Clear the error by turning the printer off and then on. If the problem persists, call service. For 50.5 Fuser Errors (Fuser voltage mismatch), verify that the fuser is the same voltage type as the printer.
51 LASER ERROR	A laser error has occurred due to a beam detect error or laser failure.	Clear the error by turning the printer off and then on. If the problem persists, call service.
52 SCANNER ERROR	A scanner failure has occurred	Clear the error by turning the printer off and then on. If the problem persists, call service.
53.XY.ZZ PRINTER ERROR	Indicates a memory error. If a DIMM caused the error, the DIMM will not be recognized. Values of X,Y, and Z are as follows: X Memory Type 0 ROM 1 RAM Y Device Location 0 On board 1 DIMM Slot 1 2 DIMM Slot 2 3 DIMM Slot 3 ZZ Error Number 0 Unsupported memory 1 Unrecognized memory 3 Failed RAM test	Clear the error by turning the printer off and then on. Verify that the DIMM is correctly installed. If the DIMM is correctly installed, replace the DIMM.
54.X PRINTER ERROR	An error has occurred where X is indicated below. X Description 1 Internal power failure 2 Carousel rotation failure 3 Density sensor out of range 4 Optional equipment not available 5 Waste toner sensor malfunction	Clear the error by turning the printer off and then on. If the problem persists, call service.
55 DC CONTROLLER ERROR	The print engine is not communicating with the formatter.	Clear the error by turning the printer off and then on. If the problem persists, call service.
57.X FAN ERROR	An error has occurred where X is indicated below: X Description 1 Fan motor 1 malfunction 2 Fan motor 2 malfunction	Clear the error by turning the printer off and then on. If the problem persists, call service.
57.3 FAN ERROR alternates with CLOSE UPPER FRONT DRAWER	The upper front drawer may not be completely closed, preventing a connection to fan motor 3.	Verify that the upper front drawer is completely closed.
62 NO SYSTEM	There is a printer firmware error.	Clear the error by turning the printer off and then on. If the problem persists, call service.
62.X PRINTER ERROR	Indicates a problem with internal memory. X indicates the location as follows: X Description 0 Internal memory 1 Memory in DIMM slot 1 2 Memory in DIMM slot 2 3 Memory in DIMM slot 3	Clear the error by turning the printer off and then on. If the problem persists, call service.
68 NVRAM ERROR CHECK SETTINGS Alternates with PRESS GO TO CONTINUE	One or more settings saved in the non-volatile storage device are invalid. Some settings may have been reset to factory defaults.	Check printer settings to determine which values have changed. Clear the message by pressing Go. If the problem persists, call service.
68 NVRAM FULL CHECK SETTINGS Alternates with PRESS GO TO CONTINUE	One or more settings saved in the non-volatile storage device are invalid. Some settings may have been reset to factory defaults.	Check printer settings to determine which values have changed. Clear the message by pressing Go. If the problem persists, call service.
79 SERVICE (XXXX) PRINTER ERROR	A hardware error has occurred. The XXXX indicates the error type.	Clear the error by turning the printer off and then on. If the problem persists, call service.
8X SERVICE (XXXX) EIO ERROR	A critical EIO failure has occurred. X indicates the slot number of the device. XXXX indicates the error type.	Clear the error by turning the printer off and then on. If the problem persists, call service.

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Last updated: Tuesday, 11-Jul-2006 10:31:55 EDT